It Started With a Frustration
Our founder, Vivek, ran a small chain of cafes. Customers shared feedback constantly — on napkins, in conversations, via social media DMs. But there was no single place to see it all, no way to know what was working, and no system to turn happy customers into public reviews.
He spent weeks building a spreadsheet. Then a bot. Then a dashboard. Soon, other business owners started asking, "Can I use this too?"
OwnRanks was born — a simple, powerful platform that collects, analyzes, and acts on customer feedback so every business can grow its reputation, one review at a time.
"We built the tool we wish existed when we were running our own business. Feedback shouldn't be noisy — it should be your clearest signal for growth."
Vivek Gupta
Founder & CEO
Our Journey
Idea born — the frustration of untapped customer feedback sparked the concept.
MVP launched with QR-based feedback collection and Google Maps redirect.
Regional pricing, subscription system, and analytics dashboard went live.